Here's the story. This could take a while. I'm a one many show right now. I do 12 month agreements with my clients, manage the whole landscape. Grass, trees, shrubs, all chemicals, etc. 1 small commercial, otherwise small to mid size, high end residential. I'm happy with these type properties. Recently, a friend of mine referred me to some people who he had worked for cutting grass or whatever needed to be done, for $10/hour. For legitimate personal reasons, he couldn't continue. Since then there have been a few people doing odd stuff, but the place has gone down hill. Property is huge residential. 11 acres, 5.25 acres fescue turf to be completely maintained, in the owner's words "golf course quality". Lots of trees, shrubs, trimming, edging, chemicals, odds and ends (picking up limbs, tons of leaves, etc.) It has many gray areas that they would want taken care of also (at an additional hourly rate). For no add-on's its probably 25k - 30k per year. But I'll have to bring on a crew and buy some more stuff. It's been 1.5 weeks since I measured it and started putting together a fairly comprehensive proposal, which I'm almost done with. I talk to the wife today and she takes a definite "tone" with me. Saying stuff like, wondering if I wanted the job, asking why it has taken longer than I thought to finish the proposal, she expected to have it by the time she arrived back in town, etc. I explain nice and professional like, my reasons. Frankly, it pissed me off. My question: should I pursue it or not. Her attitude thus far, before I even get a proposal out, is a red flag to me, that I may regret landing the account later on. She had that polite yet snotty, I'm better than you and expect to be treated so attitude. I don't take well to that. I am a professional and expect to be treated as such, but I do realize I'm a bit tardy on getting back to her. I explained to her it was in the name of thoroughness which would benefit both of us. Call me over-sensitive, but I sleep well at night. All my other accounts are extremely happy with my service and trust me to do what I think is best. I'm afraid with the money they'll be spending that they will be impossible to please, and It may cost me before I can cancel the contract. My attitude is I feel like I'll be successful with or without them, and I don't need the heartburn, yet I feel like I may be "running away" from opportunity because It's taking me out of my comfort zone. What do you think guys? Help me out here. Sorry about the length.