I got a pretty big condo job this year takes 4 guys 3.5 hours to finish. When bidding the job I knew it was going to be a pita. The condo consists of 70 units all old people 55 an older. Before we even started the president told me it doesnt matter how good of a job you do you will get complaints every week, he told me to turn my head and tell the pita to take it up with the condo board. Condo resident called today and wanted an estmate for a field next to the developement to be mowed. Did the estimate and when we finished he said he thought the grass was getting cut to short on the back side of a section of the condos. It's all sod, terrible grading job so its really bumpy and wavey so there was a few scuffed areas although overall a good job considering the conditions. Then he just starts ripping into me saying the last guys did a better job, residents have been talking and they are really unhappy with the work, thought all the 8 x 8 patchs of grass in front of the units (60 of them)should be mowed with a push mower for a more even cut, trimming could be better just going on and on. Needless to say I left the metting pretty stressed out. It bothered me long enough to call the condo president to let him know about the meeting and that I was concerned that the residents werent happy and we can work on making some changes. Called the condo president and he tells me a completely different story that everyone has been happy so far, does want me to raise the deck on the sod to see if will cut down on the scalping and there was one resident that we missed blowing off her back patio. This account pays great so at least I'm not getting burnt on the money but I have this job for snow removal to and that worries me, always more complaints when the snow flies. I dont know if I can take the stress of all these old people are giving me. Long venting post, more to come throughout the year I'm sure.