New Grandstand 36

Discussion in 'Toro' started by lawnprosteveo, May 28, 2010.

  1. jbell36

    jbell36 LawnSite Bronze Member
    from KANSAS
    Posts: 1,257

    that was a major issue with the first year grandstands but i thought they had that fixed with the new models, and the 36" would be a new model...anyhow, it's a recall and they switch out a few parts, ours are working very well now, it took a good dealership to do it right though, the first one didn't get it done like they said they did
     
  2. mysteryman

    mysteryman LawnSite Member
    Posts: 239

    you would think that all toro dealers would subscribe to the same stellar level of know-how and customer service...apparently dealers themselves set their own standards resulting in varying levels of competency. It's a shame because you should be able to go to any authorized toro dealer and get the same service, and it goes without saying that i mean good, satisfactory service.
     

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