In the past, I always ran from the pita job, usually without further explanation. But I hated to do it, because it's unprofessional for one, and it's bad for business. I've been working hard to come up with a new way to refuse those customers or jobs I simply don't want for whatever reason, until one day I ran into the no-bid letter... I thought, if someone can be so smart as to reply to a bid with a 'no bid' letter, why can't I do something similar? I came up with this: Name of Your Business (800) 555-1212 Re: 1234 TheirStreetname., City, ST 54321 Dear theirname, I am most appreciative of your work offer. It is unfortunate that your offer arrived when it did, as I have just accepted another large project. Should my situation change, I will be in prompt contact with you. However, I believe the project which I have chosen holds great promise. Thank you for your time and consideration.