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New xr7 love it but!!!! leaving uncut grass

Discussion in 'Hustler Turf Equip (Archived)' started by T-N-T, May 8, 2006.

  1. T-N-T

    T-N-T LawnSite Member
    Posts: 15

    Having an issue with my new zr7 it leaves a strip of grass uncut on the left side between the blades help
  2. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    I have heard this from a couple guys here on LS.
    E-mail me and I will get you with our customer service guys.

  3. mx495

    mx495 LawnSite Senior Member
    from MO
    Posts: 259

    Mine does this on one or two of my jobs that are really long and thick. No problems on other properties. I figured it was just the type of grass or something.Blades were sharp.
  4. marc

    marc LawnSite Member
    Posts: 30

    Pj- Spoke with my salesman today. He is coming out on Thursday to see the problem. He also is going to be providing you with my model and serial no. Hope to hear soon.
  5. puppypaws

    puppypaws LawnSite Fanatic
    Posts: 8,921

    Let us know what you find out because there must be a certain problem with a select few mowers, mine cuts everything it runs over.
  6. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Our engineers are working with a couple people with this complaint and we are getting to the bottom of it, as I know more I will let you know.

  7. tstrong

    tstrong LawnSite Member
    Posts: 87

    I don't have a XR-7 deck, but this happens to me when my deck packs up with grass.Only the circles where the blades turn and the discharge chute remain open, everything else is covered to a depth of 2"-3"with grass.
  8. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    What model mower?
  9. cornborer

    cornborer LawnSite Member
    from midwest
    Posts: 2

    I have a xr-7 deck also. I experienced the same problem that you described. I discovered that two of the three blades were in time (cutting at the same time). I manually turned one of the two blades so they had alternating cutting times. This took care of the streaking issue. I spoke to my dealer who in turn talked to the distributor who recommended removing the two air baffles. Hope this suggestion helps!

  10. syzer

    syzer LawnSite Bronze Member
    Posts: 1,266

    Ok, after my hours of trying to make myself not believe it, I have come to the conclusion I cannot hide it from myself.

    Our mower does this as well. Last week it left a streak of uncut grass on a few of our properties. I was however rolling while cutting. I double cut and dismissed it as cutting too fast. This week I was cutting the same lawns, I had my new husquvarna radio headset on and just relaxing listening to some country music, bust a turn and look to see the uncut streaks in two rows of cut swath. I was going very slow the area of lawn I was cutting was only about 40' so I could only go so fast.

    So now as you can imagine we are sweating bullets. We specifically canceled an order for two Dixie Chopper mowers because we were hearing that they left streaks of grass, and we just didn't want to deal with it. So now seeing this problem on our new super z has us with weak stomachs.

    Where do we go from here?

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