Nice ways to address everyday problems?

Discussion in 'Lawn Mowing' started by robert payer, May 14, 2004.

  1. robert payer

    robert payer LawnSite Senior Member
    Posts: 282

    I was hoping that we may share some tactful ways of addressing any day to day employee issues of any kind.

    Example: If an employee is taking more time than needed to complete a task, you might ask with some humor, "Are you getting married to this here task?"

    Another example would be rather than telling an employee that you think his work is sub standard, you might pass it off as less personal by saying "Our customer will not except this. Let me show you again the technique which we use here at our company"

    Please share any techniques you have with managing common issues.
     
  2. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Posts: 8,745

    I had an 11 inch shoe to address problems with...j/k

    You do have good points though
     
  3. pjslawncare/landscap

    pjslawncare/landscap LawnSite Bronze Member
    Posts: 1,410

    I beleive that when an employee does a job well, to give him or her a positive comment and show appreciation. When they do something not real good, set your limits. Always let them know what is expected from them.
    We just started using employee handbooks this year. When I hire a new guy, we go over it thoughly. It makes a difference.
     
  4. Nitroman

    Nitroman LawnSite Member
    from indiana
    Posts: 217

    A happy worker is a productive worker
     
  5. geogunn

    geogunn LawnSite Gold Member
    from TN
    Posts: 3,010

    if I were to address my "employee" problems with a size eleven, I wouldn't be able to sit down for the shoe leather stuck somewhere!

    GEO :eek:
     
  6. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Posts: 8,745

    LOL:D
     
  7. EastProLawn

    EastProLawn LawnSite Bronze Member
    Posts: 1,110

    Re-inforce the positive, and explain the negative, re-inforce the positive again. Works well. I taught the Martial Arts for many years, and we had a slogan or motto we liked to use with the younger students... Praise, Correct, Praise. Tell them what they are doing right, explain what they need to improve on, and tell them what they are doing right again. Never talk down to anyone, shows a lack of self-respect.
     
  8. robert payer

    robert payer LawnSite Senior Member
    Posts: 282

    Some times I will joke with empoyee if his wheel barrow is not filled all the way up. I will tell the person with humor:
    "Are you leaving room in that barrow for your hand bag or something?"
     
  9. robert payer

    robert payer LawnSite Senior Member
    Posts: 282

    I wish that there was more imput on this tread. Anyone?
     

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