Got a call from a homeowner (lives out of town) wanting clean-ups on two properties he has in my area. I drive around and do the estimates. While at one of his properties I notice the hose is in the pool, water running & the pool is overflowing down the side of the deck for who knows how long. Of course, I cut the water off. Home owner: "awe, man I really appreciate it........you don't even know, I see $400 and $500 water bills there all the time from stuff like this........I really appreciate it." Of course, this conversation and two others because he had about 100 questions are long distance, on my nickle (okay part of it fair enough). So, I price these two clean-ups to get the work. Told the guy I could do the work this Friday because he has people coming in on Sunday. Finally get a return call from him (a voice message this a.m.): "gee man, I appreciate all your trouble but I got another quote that is significantly lower than yours.......maybe we can do business in the future sometime." Travel time, long distance calls, time doing estimates + I save the guy 100s of dollars on a water bill & I also had my price a tad lower than usual so I could land the work & what happens........... underbid by lowballer. I called this guy back & asked him what he's paying & he even told me who is doing the work without my asking. It's a joke. I don't usually complain about the lowballers. I'll tell you what though.............I'm considering trying to hit them in THEIR market & concentrate on the little 2K - 5K size yards & lowball THEM. I think I can beat their time/pay rate since they're using 21ers & I'm using bigger equipment.