I have had an account for two years. The account was a weekly sometimes bi-weekly mowing, $35.00 for the service. Then, without notice, she calls and says that she bought another house and needs to get a bid on it. I give one. Come to find out, it's exactly the same as the guy that's been mowing the property BEFORE she bought it. Guess who she chose? Not me. SO I call her and ask her why. She says it's because he knows the lawn. Just great.