Only made 4 passes in that pic before pulling off the lawn to check pitch and tire pressure. Finished with other Hustler later. Bumpy lawn, but never looked that bad with exmark or hustler, also tried to post the rest of the pics but they wont let me. So now your going to attack the operator. I spent 2 weeks on the phone with gravely I know how to set up a mower, I changed pitch, tire pressure, grass was built up under the deck too, but I could not improve the cut or the fact that if you pointed it downhill it had no reverse traction. That was only cutting 1 inch to 2 inches tops. So by your own admission "I the customer should of set up the mower better" Right Ive never posted any pics that looked that bad I purposely did that. At the time I wanted a Gravely and was trying to make it work. So get off your high horse I know what Im doing. The other pics are in an older thread you find it if you want to.