Nothing but Good

Discussion in 'Hustler Turf Equip (Archived)' started by MR. Nomo, Nov 12, 2003.

  1. MR. Nomo

    MR. Nomo LawnSite Member
    Posts: 54

    I have had my Hustler since late March. Nothing but great thing's to say with some slight exception when cutting thick wet grass.
    I noticed the paint comming off of the leading edge of my deck which I assumed was normal for wear. Upon closer inspection I noticed that it was chipping/flaking off. I then noticed on the rear of the deck the same problem was occuring were there is no possiblity of wear problems.
    I took it to my dealer and they conccured that the paint was flaking off with ease and said they would replace the deck no question's ask!
    WOW!!! Now that's standing behind your equipment...

    Thanks Hustler!
     
  2. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    We do stand behind our product 110%
    We are addressing the paint issue.
    We hope to have our new paint system in use by the 1st of the year.
    We broke ground in the spring on a plant addition (40K square feet) in part of this addition there is a new paint system is being installed, the latest, most advanced powder coat paint system.
    This will make the Hustler even more indestructible in the very near future.
    Thank you for your patronage.

    Pj
     
  3. imograss

    imograss LawnSite Senior Member
    Posts: 796

    im having the same paint issue with my super z, what should i do?
     
  4. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Please have your dealer contact our service department, make sure he has your model #, serial #, and date of purchase.

    Pj
     
  5. AintNoFun

    AintNoFun LawnSite Bronze Member
    Posts: 1,807

    what do you think a reasonable amout of time is. Our machines are 1 and 2 years old. The paint is very bad on them as well.
     
  6. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Like the above post, you need to contact your dealer and let them know, make sure you have all your info.
    The dealer will contact our service dept, and they will take care of your problem.

    Pj
     

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