I would be Pissed off too! ANY FIX (Especially under warrenty) on a Stihl "Anything" should be fixed in 1 day. It only takes 20 min to Change ANY PART on those machines. If you have another Stihl Dealer nearby, I'd suggest going in there and telling them that you'd like to start "Doing Business" with them. You'd be surprised how fast they wanna help you out.