in the lawn service business, is the lack of consistancy from business owner to business owner. now, as i observe other businesses , i notice they all do it the same. FAST FOOD RESTURAUNT: pull up, place your order thru the intercom, pay at next window, pick up order at next window. REAL RESTURAUNT: walk in, you are greeted by hostess, state the size of your party, then you're seated. the waitress comes, winks at me, takes drink order. brings 4 beers, then takes appetizer order, then meal order. cleans table, hands you the bill. DOCTORS OFFICE: make appointment, drive there, hand them ins card, make co payment. sit till you are called. go in, nurse asks wtf your problem is, checks blood pressure, doctor comes and sees you. CAR WASH: pull up, state your order, pay, go thru, jose fernandez wipes car after you go thru. AUTO MECHANIC: drive over, tell problem, he does diagnostic, gives estimate, does job, you pay, then he gives you your car. BARBER SHOP: u walk in you wait your turn, sit in chair, shampoo, cut, blow, pay bill. LAWN SERVICE: contract needed, no contract needed, how do you SPELL contract? need a deposit, don't need a deposit, need pre payment, don't need pre payment, don't even need payment. pay at time of service, i'll send a bill, pay me when you feel like it. i CAN apply pesticides, I CAN'T apply pesticides, I DON'T KNOW HOW to apply pesticides, I'LL DO IT BUT AM NOT LICENSED. i do have insurence, i don't have insurence, i don't need insurence, i'm only 11 i can't GET insurence! i'll cut it at 2", i'll cut it at 4" , i'll cut it at 6". i'll bag the clippings, i won't bag the clippings. i'll come once a week, i'll come twice a week, i'll come twice a month, call me when you need me. i don't bury pets, i do bury dead pets, i'm a fake cop, i'll do anything you ask. i will move your kids toys, i won't move your kids toys, i will run over your kids toys. i do collect sales tax, i don't collect sales tax, what exactly is sales tax? i use a 21", i use a 36", i use a helicopter turned upside down. i cut during droughts, i don't cut during droughts. i trim shrubs, i don't trim shrubs. i edge with a real edger, i edge with a weedwacker, i don't edge at all. edging is extra, edging is free. i do mulch, i don't do mulch, what hell is mulch. i supply materials, you supply materials. i charge by the hour, i charge by the job, i don't even charge. i clean leaves for the price of a grasscut, i clean leaves for the price of a leaf cleanup, i don't clean leaves. i take the debris for free, i charge for taking it, i leave it at your curb, i put it in plastic bags. AND ON AND ON AND ON AND ON. where is the consistancy? will there ever be consistancy? THIS IS A BIG, BIG, MUCHO GRANDE PROBLEM!!!!!!