One of those customers RANT

Discussion in 'Irrigation' started by Some Sprinkler Guy, Aug 22, 2010.

  1. Consumer Reports recommends Kenmores. My kenmore W&D were champs.
     
  2. WalkGood

    WalkGood LawnSite Bronze Member
    Posts: 1,910

    Isn't a Kenmore just a re-badged other manufacturer's machine like Maytag, Amana, Hotpoint???
     
  3. Sears main line.

    I'm sure there's a lot of rebadging but CR is pretty good on appliance recommendations.
     
  4. MarcSmith

    MarcSmith LawnSite Fanatic
    Posts: 7,157

    The Kenmore product line is made for Sears by the leading appliance manufacturers and branded with the Kenmore name. Sears does not manufacture any products themselves.

    http://www.consumerreports.org/cro/...makes-all-those-appliances/overview/index.htm

    The nameplate doesn't always indicate who makes your refrigerator, oven, or washer
    Last reviewed: November 2009

    Our recent tests of refrigerators included more than 75 models from 23 brands.

    That's a lot of companies, until you play appliance detective and discover that the $21.8 billion annual market for refrigerators, ovens, washers, and other major home appliances isn't such a vast place after all.

    It's also worth noting that the manufacturing arrangements change all the time.

    The Whirlpool Corporation, based in Benton Harbor, Mich., makes Whirlpool, KitchenAid, and Gladiator products. The company has gobbled up Admiral, Amana, Jenn-Air, Magic Chef, and Maytag and all of these Whirlpool brands account for about 27.3 percent of major appliance sales in the U.S., followed by General Electric brands—GE and Hotpoint—(25.1percent), and the Sears Kenmore (16.7 percent).

    Whirlpool makes appliances for Ikea, Sears Kenmore, and side-by-side built-in refrigerators for Thermador.

    Whirlpool's certainly not the only Kenmore supplier. Frigidaire and LG also manufacture Kenmore refrigerators, Haier handles some of its compact fridges, and Danby makes some of its wine chillers, and Sanyo builds some of its freezers.
     
  5. Buck_wheat

    Buck_wheat LawnSite Senior Member
    Posts: 585

    Ahhh... I read 5 pages & we are on friggin dryers? What about the phuker that stiffed you?

    Have you considered a drive by? In the absence of the ability to legally re-institute the credit for work performed you can at least extract a pound of flesh.

    Consider a herbicide called Sahara (you know as in desert... nod, nod; wink, wink). 4x the concentration with water and into a couple of balloons for a drive-by. Properly executed, untraceable other than some latex and nothing will grow there for about a year or two NOTHING!

    Revenge is sweet:cool2:

    BTW I buy the cheapest pieces O'Crap washer and dyer that I can @ Brandsmart.com. Bought a pair of Huge O'matics for well under $500.00. Few options but the more options the more things go wrong. I have had them now for over 7 years no problems.

    As far as the cat is concerned, they stop complaining after a while but begin to smell bad after about 3 or 4 days.
     
  6. AI Inc

    AI Inc LawnSite Fanatic
    Posts: 25,218

    Nobody likes stinky puddy.
     
  7. MarcSmith

    MarcSmith LawnSite Fanatic
    Posts: 7,157

    well, visit #5 now claim is for a bad board....for the no heat. this guy seemed to know what he was talking about and actual jumpered the bad parts of the board to get the machine working so he actually found the problem...bad relay on the board Return on Sept 1 to repair...

    time to get on the phone....
     
  8. WalkGood

    WalkGood LawnSite Bronze Member
    Posts: 1,910

    Got that lemonade stand up and running yet? :laugh:

    For the 5 repair trips they could have delivered a brand new unit for less money!
     
  9. MarcSmith

    MarcSmith LawnSite Fanatic
    Posts: 7,157

    I think they finally figured that out...but now it has to go over to claims to make a choice on whether or not to continue the repair process which may take a couple days........to bad their 20 page contract limits their liability to the product only and not any indirect damages. which mean in arbitration I'd loose and claims on lost vaction time or cleaning costs...
     
  10. AI Inc

    AI Inc LawnSite Fanatic
    Posts: 25,218

    Well that would explain why Jenn Air is now a POS. Ill go viking next time.
     

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