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Opinions on leaf notice

Discussion in 'Lawn Mowing' started by WoodBrothersLC, Oct 17, 2004.

  1. WoodBrothersLC

    WoodBrothersLC LawnSite Senior Member
    Posts: 418

    Dear Customer,

    With the arrival of leaves, we feel it necessary to discuss the prices for leaf removal this year. Here is the process by which the leaves will be removed from your yard.

    · Blow leaves into yard from hard to reach spots such as flowerbeds, gutters, corners, etc.
    · If leaves are thin, then we will run over the lawn once with the grass catcher on. The other strategy is to mulch the leaves once, and then run over the lawn with the grass catcher on the second pass.
    · If the leaves are to thick to make one pass, we will mulch the lawn accordingly (one or 2 times), and then run over it with the grass catcher.
    · If the leaves are not worth mulching, meaning they are to thick for the mower to handle, we will begin to rake at that point. We will rake up most of the thick areas, and then run over the lawn with the grass catcher.
    · The leaves from the grass catcher will be put into piles, which will be picked up at the end of the removal.

    As far as pricing is concerned, we will be working with the expectation of making $60 an hour together. This is to make sure all expenses are paid for. With the addition of another worker, another $15 an hour will be added to the bill. Every bag used will be .50.
    Here is an example of how we would charge a $30 yard. We show up to do a leaf removal and it takes us 45 minutes to do and we have a total of 10 bags. The charge for labor is $45 and the charge for bags is $5, which brings the total to $50.
    If you have any questions or concerns, please feel free to contact us. We appreciate your cooperation.

    Mark Cell: **********
    Joe Cell: **********


    Mark and Joe Wood
    Wood Brothers Lawn Care
  2. scottishmaximus

    scottishmaximus LawnSite Senior Member
    from ohio
    Posts: 286

    Do the customers really care how you remove the leaves. I would think that they are more concerned with the price.
  3. WoodBrothersLC

    WoodBrothersLC LawnSite Senior Member
    Posts: 418

    I'd think that they'd like to know what they are being charged for. I think that being 17 and 14, they'd like to know exactly what they are paying us for.
  4. Runner

    Runner LawnSite Fanatic
    Posts: 13,496

    Too wordy, and a whole lot of "to-do" over nothing. Don't complicate matters by confusing your customers or making them analyze something to figure out if it's feasible for them to have this operation performed or not. This gives them more apprehension and can even lead to hesitation and a whole bunch of "I'll get back to you" 's. Just quote them a price, tell them that includes the beds and all turf areas, and do it. I've seen people do this sort of thing 100 times, and it most always leads to questions. I can appreciate you wanting to inform your customers, but there are certain things that are just either irrelevent, or redundant. Remember the old saying - K.I.S.S..
  5. SodKing

    SodKing LawnSite Bronze Member
    Posts: 1,648

    With prices like that could I subcontract you to do my cleanups? Otherwise I think it is fine to tell your clients how you so their cleanups and how you charge. That way there is no confusion when they receive their bill.
  6. STAN1366

    STAN1366 LawnSite Senior Member
    Posts: 334

    Here is an example of how we would charge a $30 yard. We show up to do a leaf removal and it takes us 45 minutes to do and we have a total of 10 bags. The charge for labor is $45 and the charge for bags is $5, which brings the total to $50.

    You're easily doing twice the work, so why not charge double? Don't worry about how many bags you use. If you charge per bag they might either count the bags or offer to supply them for you. Give a set price and do it the easiest way you can. Another way to look at it is what if a carpenter charged by the number of nails or screws he used?
  7. SodKing

    SodKing LawnSite Bronze Member
    Posts: 1,648

    A job that would Take 45 minutes would be charged as follows:

    Labor crew of 2 for 45 minutes= #112.50
    Disposal of leaves = $25.00

    Total price = $185

    What????Sodking can't add?? no we have a $185 minimum charge for fall cleanups.
  8. Pecker

    Pecker LawnSite Bronze Member
    Posts: 1,454

    I think you are giving them WAY too much information. You are opening yourself up to having to explain everything you do. Even if you are 14 and 17, they either trust you or they don't. Something I learned long ago - Keep it simple!

    With that letter you are going to raise alot of concern over nothing and scare people, even though you mean well. Think of it this way: If, for no reason, on your first date you tell your dates parents, "Don't worry, I'm a very safe driver.". . .what would be their first response? They would wonder why you felt it necessary to bring it up, they'll interrogate you, you won't have anything defense (because you were only trying to make conversation or expend nervous energy unconsciously), and then you might end up losing your date for no reason at all. Same thing here. They don't care or need to know how you are going to remove the leaves. All they need to know is that you are going to do a good job for a reasonable price and not hurt yourself or tear something up.

    Keep it simple. Good luck.
  9. gogetter

    gogetter Banned
    Posts: 3,256

    As said, way too much info. I don't care exactly what steps someone is going to take to paint my house, as long as it's done right and I know the price.

    You're either going to bore your customers with all that, or you're going to get some of them thinking too much.

    Either just give them a set price, or a price range, or give them a "per man hour" rate and leave it at that.
  10. MMLawn

    MMLawn LawnSite Gold Member
    Posts: 3,569

    I agree I think it is too wordy also and should be simpler. Also I would personally NEVER actually list the hourly rate as that will turn alot of folks off. It would be in there as a price but not shown as the hourly rate.

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