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Paver / Wall Catalogs

Discussion in 'Hardscaping' started by DVS Hardscaper, May 21, 2007.

  1. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Posts: 6,417

    I been in this hardscape business for 11 years. (incase anyone forgot!)

    And over that period of time, I have met with hundred and hundreds and hundreds of homeowners.

    With that said, I think I have a good grasp on how to read their facial expressions and tones in their voices.

    I like a paver catalog to be detailed, simple to navigate, and easy for the average Frank & Helen Homeowner to figure out.

    What do you pros think of Nicolock's catalogs?

    Do you like that Nicolock has multiple catalogs?

    I am used to working with TECHO - where they have ONE, easy to navigate catalog. Just Like Sears!

    This multiple catalogs from Nicolock drives me up the wall, and from watching the expressions of my prospective clients faces tells me - they are confused.

    The owners of Nicolock say "if you plan to buy a Cadillac, you don't wanna look at a brochure that has a Cobalt in it".

    Well - it's not that simple with patio clients! They call simply wanting a patio, having no clue of ALL the options in paver styles and colors. And then they're presented with 6 different catalogs!
  2. cgland

    cgland LawnSite Bronze Member
    Posts: 1,929

    I present my clients w/ 2 catalogues.....EP Henry and Techo Bloc. Plain and simple...these are your choices. For one it keeps thing simple for me inthat I don't have to memorize 20 different catalogues and two, customers can get overwhelmed when presented w/ too many options. Be an expert w/ the products you sell.

  3. GreenMonster

    GreenMonster LawnSite Silver Member
    from NH
    Posts: 2,702

    Agreed. For me, they get a Techo and a Unilock.
  4. mrusk

    mrusk LawnSite Gold Member
    Posts: 3,260

    Honestly, I basically almost tell the people what to go with for material on almost every job.

    Most people can not tell the difference between the different pavers. I ask people all the time "What pattern was at your last house on your old patio?" Everytime i get "I never really looked at the pavers closely."

    If the job is not a natural stone job, i'll design the job with a Techo product.

    When i use to give people 3 catologs, they'd always just ask me "What do you think we should use."
  5. STL Ponds and Waterfalls

    STL Ponds and Waterfalls LawnSite Bronze Member
    Posts: 1,177

    I hate brochures! I use them as a selling tool etc, but they drive me nuts. The color chart to your regions actual stone colors is NEVER the same. lol!:rolleyes:
  6. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Posts: 6,417

    no one has Nicolock in their area?

    I wasn't really axin what brand do you install :hammerhead:
  7. cedarcroft

    cedarcroft LawnSite Senior Member
    Posts: 442

    we have Nicolock here. it sux a$$. the product, the catologs, and everything else. the owner of Nicolock lives on my friends street and apparently selling inferior sh!t pavers and wall block is profitable!!

    we sell only Unilock and Techo also.
  8. D Felix

    D Felix LawnSite Bronze Member
    Posts: 1,898

    Don't have Nicolock, Techo or EP here... :rolleyes:
  9. ChampionLS

    ChampionLS LawnSite Bronze Member
    Posts: 1,066

    EP Henry is awesome. They have soooo many matching products.
  10. Markf

    Markf LawnSite Senior Member
    Posts: 407

    Some years ago I had Nicolock installed around my pool. I am going to call in the local rep because the coping has started to split, and change color. I believe this is an inferior product.

    However, I the question that I have is when you give your client the brochure, what do you do when they want to see the product up close and personal? We have several places here that actually have very nice set-ups for the customer. But then they may want a product that you do not care to work with.


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