I am curious, but are we the only business type that is a push over for past due payments? I know that some of you go after you payments and charge past due for customers, but I notice that the majority of us just let it go. We don't charge the late charge and we still keep on doing the work for the customer even though they might be 2 to 3 weeks past due, yet they always will pay. Heck, I do it myself a lot of times, where I just let it go. Do we not charge the late charge because we are in fear of losing the customer if we do? What do you guys think?