I'm sure this has been discussed in countless other posts, but I'm trying to figure out what the problem could be. I was in Lesco today buying next application and asked the employee about the PG they have in stock. He told me they've had trouble out of all the PG's they sold this year. In a nutshell, he had nothing nice to say about them. He likes the idea of the machine, but thought it was too unreliable. I don't know if this is true or not, but he also told me I would not be able to buy parts directly from Permagreen, would have to go through dealer? What I'm trying to figure out is, does Permagreen have a quality control issue or is it the operater. Guy at Lesco said they had trouble with pumps, clutches, throttle cables, and electrical problems. These were 2004 models he was talking about. From what I've heard so far is, you either love it or hate it. Permagreen have been perfecting this machine for around 10 years now? I can't believe they are having this much trouble with the ultra?