I was at a local store buying a "congradulations" ballon for my wife, for getting all A's in college for the first time. I was telling the owner how nice it was that I didn't have to drive into town ( 20 min. ) to buy a balloon. Then she proceeded to tell me how she never drives into town, and how she hates Wal-mart. Which we have in our own suburb. This had nothing to do with our initial conversation. She told me how she never shopped there and how she absolutely hated it. Well my wife works for the Walmart filing medical claims, my sister works at walmart, I worked at walmart for 4 years through high school and part of college. So needless to say I was put off by her hatred to walmart, and her saying that she would never shop there. Has anyone ever caught themselves interjecting personal opinions when talking to a customer, when really not necessary? I am sure I have in the past, and I have probably missed out on a sale because of it. Her hatred towards Walmart, turned into my hatred towards her little store. Just by her interjecting her strong personal opinions into our conversation. I would have not been so put off by her hatred if she would have explained it, or wasn't so strong about it. Just a rambling.