pia customers

Discussion in 'Hardscaping' started by cecilmac, Jun 29, 2010.

  1. cecilmac

    cecilmac LawnSite Member
    from nj
    Posts: 49

    How do u deal w customers that keep asking u to do the work after u already gave them prices for change orders but dont want to spend the money for the additional quoted services. A professional way to say f off!!!!!!!!!!
     
  2. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Posts: 6,412

    No money = no workie.....
     
  3. Meezer

    Meezer LawnSite Senior Member
    Posts: 269


    Simple. Change orders are to be signed & paid in full before the work begins.
     
  4. Fireguy97

    Fireguy97 LawnSite Senior Member
    Posts: 394

    Hand them a change order with the quoted price to sign. Tell them that you can only do changes with the signed order. - It's actually a great practice to follow.

    Mick

    View attachment CHANGE ORDER.doc
     

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