It seems like it happens every year.You get some early phone calls for estimates go out and give the estimates and the customer signs up on the spot and your feeling really good then get home and check the voice mail and find out you just lost a couple of customers for varies reasons.This is what happened to me yesterday.I signed up two customers on the spot get home and listen to voice mail. 1.Canceled because the wife is quitting her job and they are trying to save money. 2.New tennants in a rental house are going to do it this year to save money on the rent. 3.Can't afford the regular maintenance anymore but will call if there is extra work to be done. So at the end of the day your right back where you started and this doesn't count the ones who sold their houses over the winter or the PITA customers you drop on your own.