picking apart the estimate

Discussion in 'Lawn Mowing' started by bobbygedd, Apr 19, 2004.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    don't u just love when they pick apart the estimate, and try to nickle and dime you. got a call from a referel. he wants: spring cleanup, fert program, weekly mow, edging and mulching of beds. great, so i give him a package. you see, if i'm cleaning the beds, and mulching them, they don't have to be that clean. and since i'm making great time on the cleanup, i do the bed edging for a minimal fee, and since i'm doing everything at once, i'm still making great money on the visit. i would blow out the beds, edge them, mulch, do lawncut, and first application all the same day. so i leave him with quote, he waits 8 days to call back(at first, he was in a big hurry). then he calls and says, we just want the cleanup, bed edging, and mowing, but mowing only every 10-14 days. silence by me. sir, the prices were put together as a package deal, if we go ala carte, the fees increase. he says, well, i can't understand that. i just didn't want to deal with it. i was on my cell, told him i was losing connection, couldn't hear him, then hung up. WHY do they bother calling for service when they can't afford it, or just don't want to pay. i will not be talking with him again. you get people that do this?
     
  2. Tharrell

    Tharrell LawnSite Silver Member
    Posts: 2,964

    That's the same kind of person that sees a 2 for a dollar deal and wants 1 for 50 cents. If that's the way it's done, it would be priced at 50 cents, expletive-expletive.
     
  3. grass_cuttin_fool

    grass_cuttin_fool LawnSite Gold Member
    Posts: 3,504

    sure every day lol
     
  4. Turfdude

    Turfdude LawnSite Bronze Member
    Posts: 1,900

    Bobby,
    Don't offer a package deal - offer it ala crarte, then if you can do it all at once, you're making better $$$.
     
  5. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Posts: 7,547

    Yes it happens here too. And my cell service is great, but i use that trick also to get rid of people.
     
  6. pjslawncare/landscap

    pjslawncare/landscap LawnSite Bronze Member
    Posts: 1,410

    Something a little bit like that happend to me today. A neighbor of a customer I was mowing stopped me and asked what I would charge to cut down 4 to 6 feet tall brush around her 200 foot diam pond. Looking at it, I figured about at least half day to full day using a bushhog and brush cutter ($300 to $600) rocks and debris and access difficult. Then she asked about rip-rapping the bank. I tell her that I will have to do a little measuring and check the price at the local quarry, but we were looking at a couple grand or so including fabric underlayment.
    She then sais her husband has a truck & they may rip-rap it themselves. Then she sais how about you just charge an hourly rate and we use you for about 5 hours or so.:confused:
    Sure, call me. Gotta go.
     
  7. o-so-n-so

    o-so-n-so LawnSite Bronze Member
    from Alabama
    Posts: 1,218

    Yes.....almost ALL my calls are just as you described in some way.
    What can i get for this.....
    I'm on a fixed income.....
    I can't afford much.....
    The last guy didn't charge but $.50...
    Only cut every 2 weeks, i can't afford every week....

    bla bla bla bla....

    It amazes me how people are to lazy to do the work themselves, but don't want you to make anything.

    I told a potential customer today...I am not starving. I have plenty of work at my prices....Don't feel obligated to hire me.

    Cut 3 trees. 1 medium 2 small
    Grind 2 large silver maple stumps w/ roots everywhere.
    Cut privet hedges growing at perimeter of property.
    transplant 2 shrubs
    haul off load of trash and old wood pile.
    plant and mulch a 15'x2' area in front of house
    cut the 1 acre lawn.

    My total price was $1200.00 and $80.00 per service on the lawn.

    My price blew her wig off......ha ha he he ho ho.

    don't need em...........................................
     
  8. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    ye, i love the fixed income speach. oh, and i'm NOT on a fixed income? what, i got a money tree in my yard?? i listen to this cr@p all the time, and i stand there looking at the house, that's paid for in full, and think to myself" if u can't afford to keep the place up, why not sell it for the $300,000 it's worth, and enjoy your life a little?"
     
  9. DJL

    DJL LawnSite Member
    Posts: 237

    I got the reponse "I can can get local kids in the neighborhood to do it for much less."

    Laughed and said there wasn't a chance I could come close to someone working for movie and candy money. I love those reponses. I can get little jimmie to rake my leaves for 15 dollars. So...go get em'.
     
  10. larz

    larz LawnSite Member
    Posts: 46

    1. I spot with Roundup 2 weeks before mulching.
    2. Don't offer discounts on select items, offer a smaller discount on every item.
    3. Rewrite the contract for what they want, a 2 week growth of lawn is harder to mow & should be marked up.
    4. I'll take that fixed income, its called mow n' go, thank you very much, see ya next week.
    5. Even on Mow n' go, write up a yearly contract, ask for a month in advance, demand a 30 day notice on cancellations & possibly a percentage of the remaining contract if they cancel. Collecting is a B***h, don't put yourself out.
     

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