Okay, client wants me to reduce final bill re a landscaping job at their home & local business. I'll break it down somewhat-prices are NOT exact figures: 1) Home total: $2,206.00 Labor: 75. per hr ($1,182.55) (16 hrs) Materials: $609.00 Pkup/Delivery, Haul away debris: 540.00 Ripped out existing beds, tilled, installed plants, trimmed bushes, installed loose rock in one area, wheel burrowed rock/mulch to areas, hauled away debris etc. 2) Business total: $990.00 Labor: 512.00 (7.40 hrs) Pkup/delivery, haul away debris:$300.00 Materials: $188.00 Cleaned beds, trimmed trees, raked up big leaves, installed mulch, hauled away huge pile of debris, etc ----- Okay, the client "wants" a reduction on the total of bill-$3,197.57. I spoke with the client today (payment overdue past (90) days). Of course, I called and left a voice message telling her I was turning it over to a "collection agency" on Monday! Hence the quick call back. Yeah, I know I shouldn't of let three months drag by but I got busy & it was a repeat client whom I knew and trusted. My question, How much should I knock off of the bill, IF I choose to do so? Before you answer, consider this, I donated to their yard about $300 worth of plants "free" from my little stockpile nursery. The client knew I was giving her the plants for free. She tells me "today", her neighbors did not like these plants! WTF? Screw the neighbors & besides the client "liked" them after being installed If I turn it over to collections, they may dispute it for whatever made up reason(s). I could take them small claims court but it is like a (2-3) month process. I'm thinking I should just slice the price maybe down to $2,600.00 or? But then I think of all that hard work I did & I get angry! These folks are "loaded" with cash & are bitching & I'm mad. I did take after completion photos but not before I started. The only thing I can reduce, are my hours & mics fees which are not a lot here. Anybody have any thoughts? I'm getting angrier when I think about it! Thanks.