So...I get this guy who calls me up and asks for mowing and trimming. He leaves me his cell number and I call him back. He wants an estimate for mowing his lawn. I tell him I'll go look at the property and call him back. I never meet the guy. (I know I should have gotten a signed agreement.) I call him back and tell him it's going to be $40 because he has a slope on one side of the yard that will require a 21" push mower. He said go ahead and do it. He wants billed monthly. So I cut him last Thursday, no problem. i cut him this past Thursday, he calls today (Sat) and has a little attitude with my wife saying that he can't have these clumps(as he calls them) around and that he told me that he wanted the yard bagged and that he told me that when we talked on the phone. And if I can't do it he'll have to get someone else. My wife told him I would call him when I got in. First, there are no clumps. I side discharged his yard with my Tiger Cub. There is some heavier clippings in about 20% of his back lawn in a corner that is more wet than anywhere else and that is what i think he's talking about. I saw no problem with the work that I did because I have alot of customers who are very happy with my work and I am getting referrals. I had a gut feeling this guy was going to be a pita from the start. I should have trusted that to start with. I am going to go over to his place tonight to see what's going on. If we can't come to an agreement we will part ways. I think that he may try and stiff me on the $80 bill. What do you all think and what would you do?