I think I have shared that around the 4th of July I send out a pre-pay and early bird discount newsletter to all my residential clients to give them an opportunity to save money, and to help us manage cash flow for the upcoming season. It also helps us pre-sell items like wreaths, garland, etc, and on our clients that have been with us 6, 7, 8 years, to sell them on rebuilding or replacing items that are near the end of thier life. This year and the next 2 are really going to inform me what happens to clients that have lights that are going into the catastrophic burn out stage and thier willingness to replace or rebuild. C-9 rebulbs are pretty easy sells, as are small wreaths and garland, but I really wish I knew some guys over at Brite Ideas what the selling rate is on rebuilding or replacing the light links and luminaries. The light sets for these are not cheap, so rebuilding these links cost some folks close to 1/2 what they paid new 8 years ago installed, or 1/3 what I charge now for new links, and then you still need to rehang these items. I would rather switch folks over to the new link design from HBL anyway, as they install and store easier, and are brighter bulbs anyway, but then that is more cost to me and the customer. My thoughts are the greater this cost is over thier normal rehang price, the more likely they will just not do lights anymore. that is the case with a couple of clients over the past 2 years, but the number of clients I have with older stuff is starting to grow as my business added around 15-20 new clients each year in '02, '03 etc. It really worries me when I start hitting years when I added 35-40 clients like in '06-08. Christmas decor guys are fairly insulated by this since they sell mostly c-9's, and rebulbing 250 lights (250 linear feet) is fairly easy and inexpensive, and most of them rent anyway. relighting 40 light links ( 160 linear feet) is 10 times the cost and 10 times the TIME. Anybody have any thoughts on this?