price drop for customers???

Discussion in 'Pesticide & Herbicide Application' started by tlg, Feb 19, 2009.

  1. tlg

    tlg LawnSite Senior Member
    Posts: 645

    We had a customer write us a note the other day with her check for prepaying for the season complaining about a price increase in " these hard economic times" . This customer also added about $200 in extra services. Her price increase for the whole season was only $10. I'm a little confused and amused at the same time. I guess she thinks we should drop our prices like what we are seeing in retail stores right now. Would any of you consider a price drop for your customers? Could you survive by cutting your prices? Has anybody done it to keep customers?
     
  2. David Hartzog

    David Hartzog Banned
    Posts: 532

    i can answer that (yes)...
    but for your customer ignore her like we have ingored you.
     
  3. lifetree

    lifetree LawnSite Fanatic
    Posts: 5,370

    I have to disagree ... it depends on the customer !!
     

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