I don't get it but most people in my area are concerned with who cuts the cheapest. Thank God I have over 30 good accounts but the ones that I've been dealing with recently are something else. They want me to do their lawn, so I go over, give an estimate, and they say the other guy will do it for five bucks less. Hmmm. What would you rather? Mr. fly by night (I'm not talking professional cutters here) who does a half butt job and is not dependable, or someone like me who does a superior job and is there when you want me. All for a FIVE dollar difference? And most of them don't care what I say they will still take the other guy over me. But again I don't care so much because I have enough doing over 30 good accounts right now. What's your take on this? Price vs. quality??