Purging the list

Discussion in 'Irrigation' started by AI Inc, Sep 7, 2011.

  1. txirrigation

    txirrigation LawnSite Senior Member
    from Texas
    Posts: 977

    I send letters that say:

    "Customer Name"
    or current resident

    The last part of the letter explains that if it is a new resident, we have serviced the system in the past.

    So-- to anser your question, NEVER take them off the list. If a home owner knows you have been there in the past and you have your stuff together enough to send letters or call, they will use you.
  2. bobw

    bobw LawnSite Senior Member
    Posts: 807

    3 years and I move them off the mailing list. I figure if they haven't winterized in the last 2 winters, I don't want to fix it; and if they have, they've founds someone else that is cheaper/more likeable/etc. No point in flogging dead horses.

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