I always hear about people bashing the manufacturers of their equipment as not having good customer service. It sure is different with the people at Better. You just can't beat them in our experiences. I just wanted to tell everybody that doesn't know this already. Quick 36, this little mower is by far th best 36" single hydro on the market and we just looked at them all, as we are trying to get things lined up for next year for our crews! I just wish it was a 32"!! We just have so many darn 32" gates! If you need a single hydro 36", then you just can't go wrong with the Quick 36 or the company itself.