I have been using a Quick 36 for about 30 days and have not been dissapointed with the performance of this machine. I have had one small problem (spot weld) and got fixed in about an hour. I have used as a finishing mower, cut vacant lots, up hills, down hills, used with high lift blades and Gator blades and I have not been dissappointed with the performance or service I have received from this machine. I have not purchased a bagger, am waiting for mulch kit, (made a plate for now) but I do not expect any problems with either. I try to look at different mowers before I purchase and buy what I feel will work best for me, and this mower has worked well to date, and fits my needs. Even though I did not test drive this machine I did call and ask a few questions before I purchased and was impressed with the professionalism shown by Gary and his staff. I bought and use the machine because it fits my needs, is easy to operate, is a great value, and does what I expected it to do, and I have not been dissappointed!