Real Green Software

Discussion in 'Pesticide & Herbicide Application' started by The Lawn Crew, Oct 24, 2005.

  1. Josh.S

    Josh.S LawnSite Bronze Member
    Posts: 1,085

    Bob, I don't think it's our lucky day. I just submitted a report ticket also, due to SQL database connectivity problems (probably not RG's fault anyways). Anyways, when I submitted the ticket it says that there are 36 calls ahead of me.... :hammerhead: ... I'm sure this is probably the busiest week of the whole year due to people processing renewals.
     
  2. a plus bob

    a plus bob LawnSite Bronze Member
    from Indiana
    Posts: 1,160

    The lady I talked to said yesterday was the worst day they have had today was busy but not like yesterday.So maybe before noon ??
     
  3. rcreech

    rcreech Sponsor
    Male, from OHIO
    Posts: 6,051

    Just do like me and not worry about it! I have needed to call them for about 2 weeks and haven't even picked up the phone yet! :)

    It will get done later!
     
  4. a plus bob

    a plus bob LawnSite Bronze Member
    from Indiana
    Posts: 1,160

    Called me at 11:39 not bad now I have to call them back again foregot to ask a question :hammerhead:
     
  5. Heidi J.

    Heidi J. LawnSite Senior Member
    Posts: 341

    You guys must have alot of patience..:)
     
  6. a plus bob

    a plus bob LawnSite Bronze Member
    from Indiana
    Posts: 1,160

    Its winter nothing else to do but lawn dork :laugh: My wife calls reading post Lawn dorking.:laugh:
     
  7. LIBERTYLANDSCAPING

    LIBERTYLANDSCAPING LawnSite Bronze Member
    from Indiana
    Posts: 1,283

    :laugh: Sounds just like my wife :laugh:
     
  8. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,852

    So I downloaded a demo of Groundskeeper Pro v 6.3.2 today. Confusing and not user friendly. Yesterday I asked them if they provide "mapping".......nope, but they recommend a company called "Route Solutions" that interfaces with Groundskeeper Pro.

    Groundskeeper Pro only costs $400, but ....

    I figure there must be a decent lawn care program out there some place :confused:
     
  9. rcreech

    rcreech Sponsor
    Male, from OHIO
    Posts: 6,051

    Larry,

    I went from Groundskeeper to Real Green because I outgrew their system, wasn't impressed with their customer service and they don't have a good way to upsell.

    I think with a business your size, Real Green is a no brainer!
     
  10. ted putnam

    ted putnam LawnSite Platinum Member
    Posts: 4,539

    Billmaster transferred all of my data over to the new software free of charge. I was up until 3AM this morning making sure everything was correct in preparation for renewal letters tomorrow. They missed entering one customer completely and there was mistakes involving 2 other accounts. Not bad for hundreds of customers(at least I didn't think it was bad). The database for billmaster is SQL as well. John has answered every time I've called except for once. He called me right back minutes later. The personal attention sure is nice...:clapping:
     

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