Really considering making a website to warn LCOs about POS customers.

Discussion in 'Business Operations' started by orlawncaresvc, Aug 1, 2012.

  1. orlawncaresvc

    orlawncaresvc LawnSite Senior Member
    Posts: 961

    Honestly? Would I get in some kind of trouble for building a website where I can post ex-customers info to warn other LCOs in my area about these POS customers that I've had to deal with? And other LCOs could post their POS customers as well? What's your guys take?
     
  2. herler

    herler LawnSite Fanatic
    Posts: 5,144

    Yes, that is against the law, Congress passed it many years ago, folks in violation could do time for it.

    www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf

    § 806. Harassment or abuse
    15 USC 1692d
    A debt collector may not engage in any conduct the natu-
    ral consequence of which is to harass, oppress, or abuse any
    person in connection with the collection of a debt. Without
    limiting the general application of the foregoing, the following
    conduct is a violation of this section:
    (1) The use or threat of use of violence or other criminal
    means to harm the physical person, reputation, or prop-
    erty of any person.
    (2) The use of obscene or profane language or language
    the natural consequence of which is to abuse the hearer
    or reader.
    (3) The publication of a list of consumers who allegedly
    refuse to pay debts,
    except to a consumer reporting
    agency or to persons meeting the requirements of sec-
    tion 603(f) or 604(3)1 of this Act.

    There is a lot more but the above is an excerpt as relates to the thread, not all is beyond hope, the fair debt act includes many things that are useful to the collector and creditor alike, it is my recommendation that anyone with outstanding debt and anyone with a business that collects monies in return for services and/or products rendered take time to read it.
     
    Last edited: Aug 2, 2012
  3. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Posts: 8,873

    Sounds like good in theory, bad in practice.
    Learn how to have your crap-radar up when you sign these people up, that might reduce some stress down the line.
     
  4. zak406

    zak406 LawnSite Bronze Member
    Posts: 1,519

    what if they dont owe you anything, but there just a general pita??? Reading that I feel it would be ok to start a site like that as long as you dont give a reason as to why they are a pita, whether it be owing money or just expecting something for nothing.
     
  5. StanWilhite

    StanWilhite LawnSite Silver Member
    Posts: 2,086

    I don't see how making (and sharing) a list of customers that you "no longer chose to do business with," (without specifically saying why), could get you in any hot water.

    The readers would be able to take the information and then look very closely at the customer before actually doing business with them.
     
    Last edited: Aug 2, 2012
  6. OakNut

    OakNut LawnSite Platinum Member
    Posts: 4,077

    If I told all of you that the third house on the left on Main Street never paid me for a cut I did last year would it mean anything to you?


    I didn't think so.
     
  7. easy-lift guy

    easy-lift guy LawnSite Gold Member
    Posts: 3,376

    Please disregard the advise posted and try what you suggested. Really, what's the worse that can happen?. You might even get a chance to post a thread about how I was sued by the Feds and lost in court, or better yet you could be sued from a civil stand point for defamation of character. Maybe even a class action law suit!
    easy-lift guy
     
  8. Bunton Guy

    Bunton Guy LawnSite Bronze Member
    Posts: 1,746

    Huge liability of people suing the website owner. If I found out you had my name on a website like that I would have you wrapped up in a lawsuite for defamation of character so quick your head would spin.....and i've got deep enough pockets to keep you in litigation so long that you would be forced out of business. Just saying.....

    That would worry me and the reason why a website like this would never take off.
     
  9. tonygreek

    tonygreek LawnSite Gold Member
    Posts: 3,419

    This comes up way too often on here. I kinda wish someone would take the jump so that:
    a.) we could watch the fallout
    b.) i could make money* assisting those customers by showing you that it would be significantly easier to rank for "dontDoBusinessWithXYZlawnService.com" than it would be to find the needle in the haystack that is "Mrs. Smith, of 455 Main St. is a no-pay".

    *provided they pay. lol
     
  10. easy-lift guy

    easy-lift guy LawnSite Gold Member
    Posts: 3,376

    What's holding you back?.
    easy-lift guy
     

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