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Redbeacon.com? Who uses it and why is it better than servicemagic?

Discussion in 'Business Operations' started by Pilgrims' Pride, Apr 21, 2012.

  1. Pilgrims' Pride

    Pilgrims' Pride LawnSite Senior Member
    from MA.
    Posts: 481

    Title says it all folks.
    A nice man who spoke very little english just called and said he was looking for someone to help a customer in my area.
    I called the number back (in California, I'm in MA.) and asked for more info.
    He then told me exactly who he was and that he was trying to find contractors in my area to pass leads to.

    Sounds like another servicemagic. I'm not thrilled with them.
    What makes redbeacon better?

  2. Woody82986

    Woody82986 LawnSite Silver Member
    from DFW, TX
    Posts: 2,128

    I filled out a profile on Redbeacon and I'm now starting to hear radio commercials for them. In my opinion it's horrible. They don't require the homeowner to give enough information for you to be able to give an accurate estimate online so it's literally complete shot in the dark estimating. They could have a 5k square foot lot or 3 acres. They don't ever say. It's nothing but spam mail in my inbox at the moment and I'll be deleting my profile shortly.
  3. Ben Bowen

    Ben Bowen LawnSite Bronze Member
    from PNW
    Posts: 1,067

    I have had great success with them for 2 years. Yes, some homeowners do not provide enough information. However, you are allowed to just offer an onsite visit to discuss scope and price. Only one contractor is allowed to be chosen for this. You only pay for people who choose your service or a meeting. I receive 4-5 leads a day, submit bids for 1 or 2 and am chosen about once every two weeks. All the ones I have gotten are for year round complete maintenance programs in nicer parts of town.

    Customer service is great. If a customer chooses you and then backs out they refund your fee very easily.

    They were recently bought by Home Depot and so have the $ to advertise, provide support, and improve the functionality of the website.

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