Redmax 28 days out of warranty

Discussion in 'Lawn Mowing' started by JNyz, Apr 14, 2008.

  1. JNyz

    JNyz LawnSite Bronze Member
    Posts: 1,086

    I have a Redmax EB7001 when I took it to the dealer it was 27 days out of warranty. I am in the process of emailing, Malcolm Stieneker
    Warranty Manager / Product Liability, at Redmax back and forth. What do you think, will they warranty the unit? It has too much play where the connecting rod attaches to the crank.
     
  2. MOW PRO LAWN SERVICE

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Posts: 1,566

    i woundn't itz out of warranty,would you?
     
  3. ed2hess

    ed2hess LawnSite Fanatic
    Posts: 13,307

    Bettter be prepared to explain what kind of oil you used....this sound like a lack of lube.
     
  4. MOW PRO LAWN SERVICE

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Posts: 1,566

    Redmax will tear it down,it happened here.
     
  5. JNyz

    JNyz LawnSite Bronze Member
    Posts: 1,086

    always used echo or husky full synthetic. dealers here do not sell redmax oil but husky and echo are the same.
     
  6. NCL

    NCL LawnSite Member
    from NJ
    Posts: 132

    I had an ebz8000 2 months out of warrenty it needed a short block the dealer would not do anything so I asked for the name and # of a contact with redmax. I got a short block for free I had to pay the labor only. Call them, do not e-mail.
     
  7. outdoorpowerrep

    outdoorpowerrep LawnSite Member
    Posts: 25

    What dealer did you buy the unit from? What dealers are you speaking of when you say that they don't sell Red Max oil?
     
  8. JNyz

    JNyz LawnSite Bronze Member
    Posts: 1,086

    Redmax sent the dealer a short block and paid the dealer for his labor. Looks like Redmax is the way to go.
     
  9. MOW PRO LAWN SERVICE

    MOW PRO LAWN SERVICE LawnSite Bronze Member
    Posts: 1,566

    redmax and scag staying on the customers best side..........:usflag:
     
  10. lawnspecialties

    lawnspecialties LawnSite Silver Member
    Posts: 2,513

    I had almost the exact same scenario with my old 7000 a few years ago.
     

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