Attached is a form we use to help reduce confusion. I borrowed the concept from someone else so I can't take credit for it, I just customized it to our needs. Right now it's set up on the page so you can see the front and back side of the form. It's a half page sheet, 5.5 x 8.5 front and back that I put into a 50 count pad. I use a lot of half sheet forms that I pad, makes it easy to grab and go. We don't use every check box all the time and I only check off the equipment with newer people who aren't as sure what they'll need. So generally I can just fill out the customer info with the to do information. These work orders then come back with the notes from the day so we know they've been completed.