"References Available"

Discussion in 'Business Operations' started by JimmyStew, Apr 14, 2008.

  1. JimmyStew

    JimmyStew LawnSite Senior Member
    Posts: 367

    Many of my customers have told me after a job that I can use them as a reference. When you give out their names to potential customers, do you give them a courtesy call to tell them you gave out their name? I'm not sure what the customary procedure is here.
     
  2. barefootlawnsandlandscape

    barefootlawnsandlandscape LawnSite Senior Member
    Posts: 296

    If they tell me I can use them, I use them. No need for a phone call, they will not be surprised if they get a call from a potential client.
     
  3. GraZZmaZter

    GraZZmaZter LawnSite Senior Member
    Posts: 740

    I wouldn't give their number out.

    You could use them in a " quote " situation when you have brochures, phamplets or a web site.

    Also, you could take pics of property to use in promotional material.
     
  4. Scagmower48

    Scagmower48 LawnSite Senior Member
    Posts: 430

    I had a potential client ask me for references. i told her Id go home and call them with thier phone numbers. But on the way home I stopped and asked two of my clients if i could give out thier numbers and they said no problem.
     
  5. bohiaa

    bohiaa LawnSite Fanatic
    Posts: 5,220

    DONT SHARE ANY INFORMATION OF A CUSTOMER WITH OUT WRITTEN CONSENT......

    Just dont do it....... and make sure your customers know that you dont......

    you can really open your self up for a law suit...
     

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