did a lawn renovation last fall. thatch/seed front, sod back. everything came out perfect. clients requested fert program this season. i get pre pay or you can hire someone else. the program for his 3,500 sq ft property was $365 plus tax. wrote it up, got my check in february. everything is going great. lawn looks perfect, weed free, deep green. new sod looks great. we don't do grasscutting there, but it's along my route, so i do routine checks on his lawn, everything looking great. i get a phone call, "hi bob, this is mr. xxx, i won't need your help anymore, a friend of the family has entered the business, and we are going to use him." now, he paid for several treatments that he did not yet recieve. but he cancelled. are you giving him any type of a refund?