Renewal letters

Discussion in 'Business Operations' started by grassmasterswilson, Dec 6, 2013.

  1. grassmasterswilson

    grassmasterswilson LawnSite Platinum Member
    from nc
    Posts: 4,468

    Do you send out separate renewal letters for people on weed control and mowing? I'm in the process of typing up a form and I am finding I have too many customers doing different things. I need to really offer fewer options to make it easier.

    If anyone has a form they would like to share It would be much appreciated.
     
  2. 205mx

    205mx LawnSite Silver Member
    Posts: 2,339

    We don't "renew" services that havent expired or been canceled
    Posted via Mobile Device
     
  3. grassmasterswilson

    grassmasterswilson LawnSite Platinum Member
    from nc
    Posts: 4,468

    Mine always "auto renew" but I like to send a renewal letter to show the New Years price and hopefully get them to prepay. I also like to list additional services we offer and usually pick up a few add ons. It's also a way for me to get their updated info...email, cell number, etc.
     
  4. 205mx

    205mx LawnSite Silver Member
    Posts: 2,339

    Good thinking. We do similar mailings except dont mention lawns. I don't know what it is, but I don't want to remind them that this is a good time for them to shop lawn services.
    Posted via Mobile Device
     

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