Ugh. I'm about halfway through printing, creating, stuffing etc all my retention mailings for the year. I mail each client a greeting letter with information on how to change their program or cancel if needed, schedule of services they are ordered for for the year, pricing and pre pay information etc every year. I then generate a hard card that is the schedule and production card I carry with me for my daily route or otherwise is in the file box with all production cards sorted by city, area or zip. I'll be mailing all mine out this weekend or Monday. How you guys doin? We have the luxury of not needing signed contracts and renewals are carry over till cancel deals....simply put.