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reward for referels

Discussion in 'Lawn Mowing' started by bobbygedd, Mar 10, 2003.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    ok, i posted this once before, but now i have actually tried something. what do u think if, after visiting a potential client, u speak with them, give them a written estimate, as well as a little "package". the package will contain a sample of three different programs u offer(fert only, mowing only, full service:all of the above, plus cleanups, trimming, etc) the package will also contain a little info about your experience, insurance , licensing, and employees. it will also give them some tips on hiring a service ex: ask for proof of insurance, licensing, etc. also a price list of other services u offer, and last, a "referel" form. the form states that we appreciate referells, and will pay x amount to u for each customer u refer. i have tried this on my last 5 estimates. what do u think about the referal "reward" program?
  2. paponte

    paponte LawnSite Silver Member
    Posts: 2,366

    Don't offer a payment. Offer a discount off a service or contract. :cool:
  3. NYRookie

    NYRookie LawnSite Member
    Posts: 240

    I just sent out a list of all the services I provide to all my current customers stating that if they sent any work my way I would give them x % off their next mowing. I offered a higher % if they sent me anyone who signed a seasonal contract with me. Seems to work if people are happy with your work. I have already had people call me for prices even though there is still several feet of snow on the ground. Some of them are possible $100 a week commercial accounts. :D :D
  4. Alan Oncken

    Alan Oncken LawnSite Member
    Posts: 42

    In our business we always offer "refer 3, get yours FREE". 3 "paid" referral jobs get the customer a free cleaning (up to $50).

    Hope it helps.
  5. bruces

    bruces LawnSite Senior Member
    Posts: 648

    I would not offer cash, but offer a discount off of future services, as Paponte said.

    That way, all you are out is your time and operating costs, not cash.

    The customer should still be happy.
  6. awm

    awm LawnSite Gold Member
    Posts: 3,354

    im gonna differ . ive always just given price breaks etc. but i think the idea of offering money mite motivate some better.
    if its leagal ,and i think it would be . mite be cheaper too.jmo
    u would have to beware, of being scammed tho.
  7. Randy Scott

    Randy Scott LawnSite Bronze Member
    Posts: 1,915

    People refer you anyways if you do good work. I haven't had good luck with extras for referrals. As in, any extra little incentives I've offered didn't seem to make much difference. I seem to get a good amount by just doing what we do.
  8. MIKEJ

    MIKEJ LawnSite Member
    Posts: 27

    I offer my customers 10% off their mowing contract for the season if a referral they made signs a seasonal contract with me. I then offer the referral the same deal .Let your customers advertise for you.

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