Got this new lawn customer who calls me up last week and sayes that I didnt double hedge his ivy that borders his lawn. So I go back the next day, no big deal takes me a max of 5 minutes. Fast forward to today, I make sure that I double edge his ivy, provide a quality cut and blow off his driveway/patio. Sure enough he calls me tonight, apparently I did not blow off the patio enough,which I did do ( tons of magnolia trees).Then I missed a clump of grass that is lodged in his hedges. Anyways this guy is a getting to be a real pita and I am only on week 2. Does anyone have a sample letter to get rid of a pita?