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scaring off new callers

Discussion in 'Lawn Mowing' started by bigjeeping, Mar 7, 2006.

  1. bigjeeping

    bigjeeping LawnSite Senior Member
    Posts: 903

    I sent out my auto renew letters about a month ago and have only had one of 60 resis cancel!!!!! WEEEEEEEEeeeeeeeeeeee

    So i've been advertising hard core and I have another 22 new calls I need to go give estimates on! I had been kinda "storing them up" since it's been pretty cold here lately and I'm not planning on starting clean ups and mulch for atleast another 2 weeks.

    Anyway, I had any idea of leaving a sheet of paper in an envelope (most people aren't home during the day and just want something dropped off)

    One side of the sheet will be a nice estimate form, and on the other side will be my service agreement and policies.

    Do you think that leaving the service agreement WITH the estimate will scare some people off? Anyone have any opinions here?

    The sheet looks VERY professional.

    ??:dizzy:
     
  2. daveintoledo

    daveintoledo LawnSite Silver Member
    Posts: 2,587

    if it scares them off, not really the type you want to deal with anyway right.....:)
     
  3. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812


    Get them to call:clapping: then make the sale:cool2: then give the rules:)
     
  4. bigjeeping

    bigjeeping LawnSite Senior Member
    Posts: 903


    This is some good thinking..
     
  5. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812


    Thank You. It made me :clapping:
     
  6. gslawncare

    gslawncare LawnSite Member
    Posts: 134

    Do you really expect to sit down with every customer? People are busy and so are we. But I think just a basic service agreement and price is good to let them know how much. Then give the conditions agreement right around first service. include payment due date, address, payable to, and cancellation notice.
     
  7. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812


    Yes i did. Thats what they liked in my day:hammerhead: But i was doing very large lawns.
     
  8. sheshovel

    sheshovel LawnSite Fanatic
    Posts: 5,112

    Nope use seperate sheets of paper.
     
  9. Plow_Boy84

    Plow_Boy84 LawnSite Member
    Posts: 12

    i dont see anything wrong with giving them everything right away. saves extra postage and phone calls... so why not?
     
  10. bigjeeping

    bigjeeping LawnSite Senior Member
    Posts: 903

    I think what i'll do it mail it out with the first bill!
     

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