Sandbaggers is the term I use for any customer who is sand bagging around about confirming and getting started for the season. They come in all types, and they shuffle around from year to year. But I'm to the point I've had about enough! I've already retained all of the commercial accounts I really wanted to keep. I cut some loose in favor of getting some new replacements, hopefully residential. After doing that, I've lost a bunch of residential. But even so, I'm glad to at least already know it since I had planned to be in full-swing with existing customers this week. But I still have a bunch that are fiddle farting. I'm sorry though... I might sound like a total JERK here... but enough already! Mark my words, these jokers are going to start crawling out of the woodworks next week, wanting everything under the sun done and looking flash for Easter. But I'm not playing that game PERIOD this year. I'm scheduling in favor of those customers who have done what was asked of them already... and I'm going to ramp up on my advertising efforts... and as far as I am concerned, if they get replaced... too bad! And those that happen not to are not saving a dime not having me come this week. On top of it, like I said, I'm scheduling in favor of my good customers, and anyone who calls me next week wanting to get started and get this and that done also are going to get the answer SORRY... If I still have room and they still want on the schedule I'll be by to pick up the paperwork and money (no breaks at all) and that is that. Ideally, I like to have all the spring work done earlier and I like to be full swing on the regular mowing route a week or so before Easter so everything looks great. But when they won't let you do that, and they start crawling out of the woodworks the week before Easter, wanting the lawn mowed and the extras too... what can you do??? I understand many of their lawns are off to a slow start, or no start yet on warm season stuff. And I know maybe the sense of urgency hasn't set in yet. But if they had done their renewals as I asked, they would have fert down already and spring spiffing done, and all but the warm season stuff would be greening and growing already. Maybe this is all a bad attitude for me to have... But geez, it gets old, and when their sense of urgency does set in finally, there are only so many "1-week-miracles" I can perform and give all the routes a fresh cut for Easter.