Service Agreements/Contracts

Discussion in 'Lawn Mowing' started by Scagg Mann, Jan 13, 2010.

  1. Scagg Mann

    Scagg Mann LawnSite Member
    Posts: 28

    Anyone willing to share a residential service agreement they give their customers? I don't want them to sign a contract just a agreement with basic things such as what they can expect from us and what we expect from them, what the procedures are during weather delays, etc. I have started my own but would like to see a professional one.

    Last year we noticed different customers expected different things and want to do a better job of informing them. No residential customer wants to sign a contract but I think I can get them to sign a service agreement that does not bind them to stay with us for a period of time.

    Any help would be appreciated!! Good luck this year!

    Scagg Mann
     
  2. Paradise Landscapes

    Paradise Landscapes LawnSite Senior Member
    Posts: 960

    A service agreement IS a Contract. Agreement doesn't sound as authoritive.
     

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