My biggest gripe is 18 months ago they were awesome at keeping their members informed and constantly letting you know what was going on and updating/adding vidoes etc. Now all of that has stopped for the most part. They should be putting out new help videos on a daily basis and going through this new system from a to z to make sure everyone is up to speed. If you have watched any of Jonathans videos from lawn care millionaire he sais biggest thing is not to let your phone go to voicemail. Well you know what if I called SAP right now i guarantee id be going to voicemail which never would have happed 18 months ago. I think they got too big too fast and now we as current members are the ones paying for it. He should take his own advise and make sure his current clients are taken care of, you know the ones that invested in them from the start and quit worrying about adding new clients until this current system and all of it's bugs are fixed. I'm actually really suprised Jonathan is letting this happen.