1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community on the Franchising Forum.

    Dismiss Notice

Service Autopilot

Discussion in 'Business Operations' started by klsgc, Sep 19, 2013.

  1. klsgc

    klsgc LawnSite Member
    Posts: 236

    Does anyone out there do strictly fertilizing apps and use service autopilot?
    I am looking to make the switch and it seems like a decent choice but there are a few major problems.
    1. invoices are very basic-I would have to use preprinted invoices and make my own design to add in all the stuff I want.
    2. Renewal statements are non existent. How to get around this? I auto renew all my clients and in qxpress I can make a few clicks of the mouse and print out 2000 renewal statements ready to be mailed.
    3. Can I send out bulk estimates. In other words, anyone with an active estimate I would want to print all at once?
    any other input (advantages and disavantages) would be appreciated.
    Thanks,
     
  2. Glenn Lawn Care

    Glenn Lawn Care LawnSite Silver Member
    Posts: 2,647

    We use Service Autopilot and run into problems constantly. And when I'm in the field and run into problems there only way to fix it is by computer which I don't carry one with me.
     
  3. ben fritz

    ben fritz LawnSite Member
    Posts: 114

    I bought into the hype, going to cancel it not happy at all with it
     
  4. Chuck Norris

    Chuck Norris LawnSite Senior Member
    Posts: 296

    Meh... service autopilot is just an over hyped piece of software. I hear so many problems about this program.
    Posted via Mobile Device
     
  5. klsgc

    klsgc LawnSite Member
    Posts: 236

    Wow. Not the answer i was hoping for. I know they had lots of issues after the major release last winter but has it been getting better? Any specific issues? I would love more info.
    Posted via Mobile Device
     
  6. klsgc

    klsgc LawnSite Member
    Posts: 236

    any other users? are you all still having problems? I was almost ready to take the jump but now need some reassurance.
     
  7. klogan011

    klogan011 LawnSite Member
    Posts: 100

    We still use it. has some issues but still the best thing on market for price.
    Posted via Mobile Device
     
  8. Chuck Norris

    Chuck Norris LawnSite Senior Member
    Posts: 296

    Just try it out and see what you think.
    Posted via Mobile Device
     
  9. JFGLN

    JFGLN LawnSite Senior Member
    Posts: 941

    It's kind of a big commitment to "just try it out". Lots of set up involved.
     
  10. klogan011

    klogan011 LawnSite Member
    Posts: 100

    Yes but you could enter a few and test out. Just play with it. See if you feel it works for you. They use to enter all dat for you when you started up. If you use qb is would be nothing to test out
    Posted via Mobile Device
     

Share This Page