Service calls can be rewarding!

Discussion in 'Landscape Lighting' started by klkanders, Jul 27, 2008.

  1. klkanders

    klkanders LawnSite Senior Member
    from Midwest
    Posts: 848

    I arrived ahead of schedule at a home I was going to look at for some possible service. No one was home so I was walking around looking at the landscaping and lights in front of the home. I noticed the neighbor had some Coppermoon lighting and he was outside messing with his garbage can so I walked over and commented on his lights and asked who installed them. Turns out the installer isn't around anymore and he asked if I could look at a light that was broken. I ended up having that particular bullet in stock, replaced it, and also will be doing a few more things for him.
    Oh I also got the service job next door (discovered rodents chewed on 13' of 10/2 wire under a deck!) and completed it ahead of schedule. She was also happy how clean I left everything after tearing things up. Next I have to replace a few bullets for her as well.
    A couple new clients side by side! I love it!

    Keith
     
  2. David Gretzmier

    David Gretzmier LawnSite Gold Member
    Posts: 3,645

    great job Keith. I've always felt that great service work leads to install jobs and signifigant add-ons. Quick service work can be a giveaway ( you charge 65, but gas costs you 50 ), but the future revenues are there. parking your truck in the right neighborhood with graphics visable is also a big plug for the drive by's.
     
  3. JoeyD

    JoeyD LawnSite Silver Member
    Posts: 2,933

  4. klkanders

    klkanders LawnSite Senior Member
    from Midwest
    Posts: 848

    Thanks David and Joey! :)

    Keith
     
  5. The Lighting Geek

    The Lighting Geek LawnSite Senior Member
    Posts: 875

    Good job Keith! Great service like that will spread like a contaminated tomato! (errr...tasteless joke I know)
    Everything you do like this goes a long way in separating yourself from the competition.
     
  6. klkanders

    klkanders LawnSite Senior Member
    from Midwest
    Posts: 848

    Thanks Tommy I agree! ......hold the tomatoes please........:)

    Keith
     
  7. JoeyD

    JoeyD LawnSite Silver Member
    Posts: 2,933

    your Signature is killing me Tommy!! LOL :laugh:
     

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