Landscape lighting seems to be the trickiest for service/maintenance and I am stumped on some things. Im trying to develop something that gives me a little more long term security with keeping customers and something that protects me a bit more for every service call for a bulb, etc. Theoretically I would love to do a quarterly service for all lighting customers and simply have a fee based off of job size, detail and special circumstances...That being said, a quarterly system seems to leave me with gaping holes as far as bulbs blowing out and most people are certainly not going to wait 3 months for a bulb replacement. (Many times they want it done asap). I guess that is the situation that im stumped on the most. How do you properly service and manage something with guaranteed failure, yet that failure rate can hardly justify the expense needed to cover cost of fixing. It's a given that lamps will blow and unfortunately when that begins to occur you are generally looking at many more blowing over a short period of time if they have reached the end of their life cycle. Obviously the lamps are guaranteed for a certain amount of time (1 year, 2 years in some cases) but after that I have found myself having to charge a customer $40.00 to go out and change a 20 watt bulb on a path light once every few months. That figure certainly doesn't make me rich and im not trying to take advantage, but it obviously can rub a valued customer the wrong way. Anyone have any good advice on this topic, maybe a more strategic plan?