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Service/Maintenance Agreements.

Discussion in 'Landscape Lighting' started by GreenLight, Apr 9, 2009.

  1. GreenLight

    GreenLight LawnSite Senior Member
    Posts: 462

    Thanks David

    It seems like the majority are doing some type of annual group replacement and maintenance agreement so I better get on board quick. Also David, I really like your idea about calling customers about additions before coming out. That is an easy upsell! Thanks for everyone's responses, very helpful info.
     
  2. Lite4

    Lite4 LawnSite Gold Member
    Posts: 3,104

    On new installs we have been warrantying the system for the first year (with the exclusion of lamps). We are selling our service contracts accordingly based on initial system cost. 12% annually for one year contract, 10% for a 2 year, and 8% for a 3 year. All warranties are extended with the purchase of the "system protection package".
     
  3. GreenLight

    GreenLight LawnSite Senior Member
    Posts: 462

    Thanks for your insight Tim, greatly appreciated.
     
  4. Tomwilllight

    Tomwilllight LawnSite Senior Member
    Posts: 284

    I'm glad this got sorted out.

    Tom
     

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