Should I start back?

Discussion in 'Business Operations' started by larryinalabama, Apr 10, 2014.

  1. larryinalabama

    larryinalabama LawnSite Fanatic
    Posts: 16,472

    I picked up a customer late last season, I actually gave her an estmate early in the year, but because I couldn't get to her in the next day she went with someone else, that didn't work, and I started in late August. Its an easy house, but once the grass stoped growing I could come back out until no leaves were left on the ground, so I got reamed on that trip. I preshure washed her house, and gave her a real good price, but she agrued over that.
    She hasent called me, Im thinkin of not calling her back. I only have one other account to contact, and lost one over winter due to Death. Im a little over booked.

    So the question shouled I call her back?
     
  2. pdreibels

    pdreibels LawnSite Senior Member
    Posts: 263

    If you're already overbooked why waste your time on a Cheapy McCheapskate?? Thin out the riffraff
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  3. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    No. You already knew that, though.
     
  4. 205mx

    205mx LawnSite Silver Member
    Posts: 2,345

    If you can find a few minutes to mow- I'd mow it and mail a bill. If she disputes. Say sorry we will cancel service, I'll look for your check in the mail, thank you.
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  5. Bryan27

    Bryan27 LawnSite Member
    Posts: 148

    If you are overbooked, it sounds like she may be the one you need to get rid of. No sense in working yourself to death for a customer who doesn't sound like she appreciates it.
     
  6. larryinalabama

    larryinalabama LawnSite Fanatic
    Posts: 16,472

    It takes about 2 and 1/2 hours to do the property.
     
  7. pdreibels

    pdreibels LawnSite Senior Member
    Posts: 263

    Has she ever given you trouble over the lawn price? And are you making what you need/want off the mowing?
    Posted via Mobile Device
     
  8. larryinalabama

    larryinalabama LawnSite Fanatic
    Posts: 16,472

    I generally don't have any problems whatsoever with customers, I just started this one at the end of last season. I think she may try to get me to come on a needed baises which wont happen.
     
  9. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Posts: 8,867

    On demand service is a big no no when you have routes to run.
     

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