i had quite a rough day today. i woke up at 6, it was pouring rain. the mowers were left outside all night. rain stopped like 8 am. went out to see if i could get everything started. mower wouldn't start. i squirt starting fluid, pull cord, it catches fire. it's sizzling away as i scramble for the hose that is wrapped around my juniper, and the handle is messed up. finally, i put out the fire. got everything started, and pulled away after 9. now, the grass is growing like crazy, it's high, and it's very wet. sunday is mothers day, and i certainly don't want to leave anybody with an uncut lawn. so, we're halling azz to get the work done. and of course, u have the folks that fert thier own lawn, or have an outsider do it, and we know what that means....thick, high, wet, grass. i will admit i didn't exactly leave everybody's lawn in perfect condition. a little grass in the beds, maybe in the street, whatever, but it was cut. now, i do anticipate a few calls about this. my position is simple, to a grass man, rain is like an emergency, you just make the best of it, i think they need to roll with the punches just like we do. opinions? policies on such complaints?